You’re in safe hands
Product Warranty
BUILT TO LAST
What do product warranties cover?
Nomadic Display has spent years perfecting it's displays via research, engineering, and testing, so you know they’ll last.
Quality production
The finest warranty protection available
Because we care about you and our reputation for quality production, we provide the finest warranty protection available. The period of time for which Nomadic will be responsible for fixing any defects in the goods in question is from the date of delivery to the date of expiration detailed below.
"No Questions Asked" Lifetime Warranty
Nomadic will repair or replace any returned frame or magnetic mounting system that fails to function for any reason - free of charge - for a lifetime of ownership by the original purchaser.
Products Include:
Instand® Classic, Instand® Plus and magnetic mounting solutions.
Lifetime Warranty
Nomadic will repair or replace, at its discretion, the following goods that fail to function due to defective materials or workmanship for a lifetime of ownership by the original retail purchaser.
Products Include:
All aluminium extrusion profiles
One Year Warranty
Nomadic will repair or replace, at its discretion, the following goods that fail to function due to defective materials or workmanship for a period of one year from date of purchase.
Products Include:
Counter tops, shelves, laminates, LED lights, shipping cases and Velcro mounting systems.
90 Day Warranty
Nomadic will repair or replace, at its discretion, the following goods that fail to function due to defective materials or workmanship for a period of ninety days from date of purchase.
Products Include:
Printed graphics, case locks, castors, connections, and replaceable plastic pieces
What does a product warranty NOT cover?
- Within 60 days after purchase, all items must be registered.
- Products that have not been registered will not be covered by warranty, and repairs may be charged.
- Your insurance and/or common carrier may cover damage caused by vandalism, theft, fire, natural catastrophes, or shipping losses. Please consult these resources before contacting Nomadic. Any warranty does not cover damage to laminated/thermoformed surfaces.
- This guarantee does not cover damage to graphic panels caused by misuse, folding, creasing, rolling too tightly, packaging or shipping, piercing, or outdoor use/exposure to severe temperatures.
Consequential Costs
- Economic losses are not reimbursed, nor are personal time and discomfort.
Repairs that are chargeable
- Items that are not covered by warranty may be fixed at a fair rate agreed upon in advance by you and Nomadic.
Shipping Fees
- For goods covered by Nomadic's "NQA" Lifetime Warranty, Nomadic will pay return shipping, normal one-way shipping rates. You may request and payfor faster shipping.
